Important Announcement! S&P USA Support Services is here to assist you. Give us a call at 800-961-7370 or email us custserv.jax@solerpalau.com.
We also have a dedicated fax number (800-961-7379). Please make sure you have our correct contact information so we may be able to help you in any way possible.

Contact S&P USA

Corporate Office

S&P USA Ventilation Systems, LLC
6393 Powers Avenue,
Jacksonville, FL 32217, USA

Hours of Operations
M-F   8 AM - 5 PM EST
Sat    Closed
Sun   Closed

Quickship Hours
M-F   6:30 AM - 3:30 PM EST
Sat    Closed
Sun   Closed

IMPORTANT! For Quickship same day shipping, the order must be received by noon.

1-800-961-7370
1-800-961-7379
Accounting Department
Support Services
Technical Support

New Customer Application

S&P's Claim Center

S&P’s Claim Center is for customers who received a product, part or accessory with any defects or damages. ALL CLAIMS MUST BE SENT WITHIN FIVE (5) DAYS AFTER DISCOVERING ANY PROBLEMS WITH PRODUCT/SHIPMENT. Upon sending your request, our Support Services department will review and process the information about your application. If you have any questions, please e-mail custserv.jax@solerpalau.com.

Go to the Claim Center  

Marketing Services

We have developed and designed several programs to help your business promote S&P Products

  • Optisizer – A fan selection software designed by Soler & Palau Ventilation Group, North America to help industry leading professionals select the most suitable product for every application. For more information about the Fan Selection Software, click here.
  • S&P University – At S&P USA innovations in training and technology allow us to stand out from our competition. Learn More about S&P's Product Line here.
  • S&P Fans to Go – This application software is designed for you to easily find the S&P Fan you need anytime, anywhere. For more information, click here.
  • S&P’s PrintShop – For all your marketing material S&P has a portal to order literature, signage, and promotional material at no cost to you. To request an account today visit solerpalau.storterchilds.net/account and fill out the request form to be approved by S&P USA.

For additional information about our marketing services, please send an e-mail to marketing.jax@solerpalau.com.

Locate Your Local Motor Service Center

To locate the motor center, click the motor manufacturer below: